About MCR

The MCR Specialty bill review offers innovative, comprehensive, worry-free true cost containment for our clients. All designed to maximize savings while minimizing provider challenges. Our focus, experience, and accomplishments in the area of specialty review are unprecedented as confirmed by an ever broadening client base, 100% client retention, and consistent customer satisfaction ratings of excellence. The MCR successful claim transaction cycle consists of many key components:

Superior product

• reviews performed based on automated objective benchmarks and standards
• third party data utilized derived from over 20 million claim transactions
• proprietary provider specific payment, cost and reimbursement criterion
• financial, medical, and legal considerations integrated in each review
• average savings 38% on penetration rate of 98% of claims received

Exemplary customer service

• turn-around times contractually guaranteed
• toll free phone line provided at no cost to our customers
• prompt response time for all appeals
• client directed resolution "tenacity" levels ensures client comfort

Appeals / legal unit

• multi-discipline team of nurses, physicians, attorneys, & negotiators
• legal escrow reserve fund sustained via a set percentage of all review fees
• retrospective negotiated settlement process utilized
• clients reimbursed at rate for supplemental settlement payments
• "tail coverage" offered for reviews affected by reinsurance carrier changes